Terms & Conditions

Terms & Conditions

Last Updated:  01 October 2026

Welcome to Conveyor Roller Exporter (https://conveyorrollerexporter.com/). These Terms & Conditions govern your access to and use of our website. By accessing or using this website, you agree to these terms. If you do not agree, please discontinue using the website.

1. About Our Website

Conveyor Roller Exporter provides information about industrial conveyor rollers, conveyor components, technical specifications, and related material-handling solutions. The website allows visitors to submit enquiries and request quotations for products.

The website is intended to help customers explore available products and communicate their requirements. Submitting an enquiry does not constitute a confirmed purchase or binding sales agreement.

2. Products and Specifications

We aim to provide accurate and up-to-date information about our products, including dimensions, materials, bearing types, load capacities, and other technical specifications.

However:

  • Product images are for illustrative purposes and may differ slightly from the actual products.

  • Specifications may vary depending on product type, manufacturing requirements, and customisation.

  • Any stated dimensions, load capacities, and performance figures are subject to confirmation for the specific product.

  • Product availability and manufacturing feasibility must be confirmed before an order is accepted.

Customers should verify all relevant technical requirements before placing an order.

3. Request for Quote (RFQ)

Visitors may submit enquiries through our Request for Quote form.

When submitting an enquiry, you agree to provide accurate and complete information, including your name, contact details, email address, and product requirements.

Submitting an RFQ:

  • Does not guarantee product availability.

  • Does not constitute an order confirmation.

  • Does not establish a purchase contract.

  • Allows our team to review your requirements and respond with relevant information or a quotation.

A quotation becomes subject to the terms, validity period, specifications, pricing, and conditions stated in the quotation itself.

4. Pricing and Quotations

Prices displayed on the website, if any, are indicative and may be subject to change without prior notice.

The final price may depend on product specifications, quantity, materials, customisation, packaging, shipping, taxes, and other applicable charges.

A quotation should be treated as valid only for the period specified in it. If no validity period is stated, please obtain confirmation before proceeding.

An order is considered accepted only after the applicable order confirmation or written agreement has been issued.

5. Orders and Customisation

Orders may be subject to written confirmation of specifications, quantity, price, payment terms, delivery arrangements, and other agreed conditions.

Custom-made products may require additional production time and technical approval.

Customers are responsible for checking and approving the specifications provided in the quotation or order confirmation before production begins.

Changes or cancellations after order acceptance may be subject to the agreed commercial terms and any costs already incurred.

6. Payment Terms

Payment methods, advance payments, credit terms, and outstanding balances will be specified in the relevant quotation, purchase order acceptance, or sales agreement.

Customers must follow the payment schedule agreed upon by both parties.

Applicable taxes and other charges will be communicated in the quotation or invoice, as relevant.

7. Shipping and Delivery

Delivery timelines are estimates unless a specific delivery commitment is expressly agreed upon in writing.

Actual delivery may depend on manufacturing schedules, product availability, transportation, customs clearance, and other circumstances beyond our reasonable control.

For international shipments, customs duties, import taxes, clearance requirements, and other destination-specific charges will be handled as specified in the quotation or applicable shipping agreement.

Any allocation of shipping costs, transit risks, and delivery responsibilities will be governed by the agreed order terms.

8. Inspection and Product Concerns

Customers should inspect products upon delivery and notify us promptly of any apparent damage, shortage, or discrepancy.

Any claim relating to product quality, specifications, or delivery should include relevant details and supporting documents, such as photographs, the invoice, and order information.

Claims will be reviewed according to the applicable purchase agreement, warranty terms, and relevant law.

Nothing in these terms excludes any rights or remedies that cannot legally be excluded.

9. Warranty and Product Use

Any product warranty, if offered, will be described in the applicable quotation, warranty document, or sales agreement.

Unless expressly agreed otherwise, we do not guarantee that a product will be suitable for every operating environment or application.

Customers are responsible for ensuring that the selected conveyor rollers and components are appropriate for their equipment, load requirements, operating conditions, and installation arrangements.

Installation, operation, maintenance, and safety procedures should follow applicable technical guidance and industry requirements.

10. Intellectual Property

All website content, including text, graphics, product descriptions, logos, designs, and other materials, is protected by applicable intellectual property laws.

You may access and use the content for personal or legitimate business enquiry purposes.

You may not reproduce, republish, distribute, modify, or commercially exploit website content without prior written permission from the relevant rights holder, except where permitted by law.

11. Acceptable Use

You agree not to:

  • Submit false, misleading, or fraudulent enquiries.

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorised access to the website or its systems.

  • Introduce malicious software or interfere with website functionality.

  • Copy or collect website information through unauthorised automated methods.

  • Use our website content in a way that infringes the rights of others.

We reserve the right to take reasonable measures to protect the website and its users from misuse.

12. Third-Party Services and Links

Our website may use third-party services or contain links to external websites.

We do not control external websites and are not responsible for their content, availability, security, or privacy practices. Accessing third-party websites is at your own discretion and subject to their respective terms and policies.

13. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from the use of this website, reliance on general website information, temporary website unavailability, or unauthorised access caused by circumstances beyond our reasonable control.

Website information is provided for general informational purposes. Final product suitability, specifications, prices, and delivery arrangements should be confirmed in writing before a purchase.

Nothing in these terms excludes liability where such exclusion is prohibited by applicable law.

14. Privacy and Personal Information

When you submit an enquiry, we may collect the information you provide, such as your name, email address, contact number, company details, and product requirements.

We use this information to respond to enquiries, prepare quotations, communicate with prospective customers, and manage related business activities.

Personal information will be handled in accordance with our Privacy Policy and applicable data protection laws.

Please review our Privacy Policy for further information about how your information is collected, used, and protected.

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, products, business practices, or applicable laws.

Updated terms will be published on this page with a revised date. Your continued use of the website after changes are published constitutes acceptance of the updated terms to the extent permitted by law.

16. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India, subject to applicable legal requirements.

Any disputes arising from the use of this website will be handled by the courts having appropriate jurisdiction, subject to applicable law and any separate written agreement between the parties.

17. Contact Us

For questions about these Terms & Conditions, products, technical specifications, or quotations, please contact us:

Website: https://conveyorrollerexporter.com/

Email: enquiry@conveyorrollerexporter.com

Please include sufficient details about your enquiry so that our team can assist you efficiently.

By using this website, you acknowledge that you have read and understood these Terms & Conditions.